Refund eligibility, timing, and any applicable deductions are governed by the written quote, invoice, service agreement, or project terms accepted for your order.
To request a refund review, email info@eliteauthorservices.com with your name, project details, and the reason for your request. Our team will review the request against the written terms that apply to the project.
Work completed, approved, delivered, or otherwise performed before a refund request may affect the amount, if any, that is eligible for return under the applicable project terms.
If a refund is approved, the time required for the credit to appear may depend on the payment method, bank, or payment provider used for the transaction.
For questions about the refund terms that apply to your project, contact Elite Author Services at info@eliteauthorservices.com or (323) 739-7737.
Here are some of the most common things people ask us before getting started. If you are wondering about something, there is a good chance someone else asked the same.
